Technical Support / Customer Service

We strive for prompt response to tech support inquiries. Your cooperation with the following tech support process will help ensure the best possible service:

Try our self-help methods first

Read the Link Mapper manual · Better than most, we think

Search the FAQs · Your answer is probably here already

If you still can't solve the problem, we're happy to help

Send a Help Request · Expect reply within 1 business day

It is often helpful to include a screenshot with your Help Request.

Other Contact Methods

Web site:	www.matterform.com
Secure online orders:	https://www.matterform.com/purchase
Other info:	info@matterform.com Expect reply within 2 business days. For tech support, send a Help Request
Phone:	+1 505 747 1220 Phone is for orders and press inquiries. For tech support, send a Help Request
Fax:	+1 707 202 0119 For orders. Yes, it's a different area code.
Snail mail:	Matterform Media 1027 N. Railroad Ave. Suite 105 Española, New Mexico 87532 United States of America