Technical Support / Customer Service

We strive for prompt response to tech support inquiries. Your cooperation with the following tech support process will help ensure the best possible service:

Try our self-help methods first

Read the Time Tagger manual · Better than most, we think

Read the Tips and FAQs · Your answer may be here already

If you still can't solve the problem, we're happy to help

Request Technical Support · Expect reply within 1 business day. All purchases include one free technical support incident. You can also purchase tech support credits if you need additional help. More details on our Web site.

It is often helpful to include a screenshot with your Help Request.

Other Contact Methods

Web site:	www.matterform.com
Secure online orders:	https://www.matterform.com/purchase
Other info:	info@matterform.com Expect reply within 2 business days. For tech support, Request Tech Support through our Web site, not by email.
Fax:	+1 707 202 0119 For orders. Yes, it's a different area code.
Snail mail:	Matterform Media 602 4th St SW Albuquerque, New Mexico 87102 United States of America