Our client since 1995, this jewelry manufacturer runs their eCommerce website and all back-office operations on Matterform Line of Business applications.
Front-end eCommerce features include:
- Easy navigation through menus, related products, tags.
- Upsell algorithms suggest related products based on previous customer behaviors
- Custom search engine delivers better product search results than Google
- Easy cart and checkout features
- PCI-compliant credit card charging and PayPal integration
- Custom CMS (Content Management System) for creating SEO-friendly pages and product lists
- Complete CRM (Customer Relationship Management) reports sales and tracks marketing efforts
- Robust back-order and other inventory-related workflows
- Order processing from inbox to fulfillment to shipping
- Integrated bulk email campaign manager